Find answers to the most commonly asked questions about ClearSERP. If you can't find what you're looking for, please contact our support team.
Getting Started
What is ClearSERP?
ClearSERP is a comprehensive SEO analysis platform that performs keyword analysis, SERP weakness detection, and provides actionable insights. We combine intelligent analysis algorithms to help users identify SEO opportunities through Domain Scoring, traffic estimates, and advanced SERP feature detection.
How much does ClearSERP cost?
ClearSERP offers flexible pricing with three options:
- Monthly Plans: Starting at $29/month for 1,000 credits, $99/month for 4,000 credits, $399/month for 20,000 credits
- Yearly Plans: Starting at $290/year for 1,000 credits/month, $990/year for 4,000 credits/month, $3,990/year for 20,000 credits/month
- Credit Packs: Starting at $19 for 500 credits up to $999 for 50,000 credits (credits never expire)
Analysis credit costs use a "melting surcharge" system: ≤50 keywords cost more per keyword, 51-500 keywords have reducing surcharge, ≥500 keywords are 1 credit each.
Analysis
How many keywords can I analyze at once?
You can analyze up to 1,000 keywords in a single analysis. The system processes keywords in bulk efficiently and provides real-time progress tracking. For larger keyword sets, split them into multiple analyses.
How long does an analysis take?
Analysis runs as background jobs and time varies based on keyword count and data source response times. Analysis includes multiple data collection steps: Google Organic SERP data, keyword difficulty scoring, search volume data, and domain authority metrics.
Analysis runs in the background, so you can navigate away and return later to view your results.
How fresh is the SERP data?
All SERP data is collected in real-time when you run an analysis. We don't use cached or outdated data, ensuring you get the most current competitive landscape.
What data is included in analysis?
Each keyword analysis includes:
- Google Organic SERP data: Top 10 results with detailed information
- Domain Score & Page Score: Authority metrics calculated by ClearSERP
- Search volume and CPC data: Monthly search volumes and cost-per-click metrics
- Keyword difficulty scores: Competition assessment
- 25+ SERP feature detection: Featured snippets, local packs, knowledge panels, etc.
- SERP weakness detection: Algorithmic opportunity identification
- Traffic estimates: For ranking pages
Research Features
What's the difference between Research and Analysis?
Research helps you discover new keyword opportunities:
- Expand seed keywords with related suggestions
- Find keywords in any domain's niche
- See what keywords competitors rank for
- Credit costs: 1-100 credits based on result limit (100-10,000 suggestions)
Analysis performs deep SERP analysis on specific keywords you already know, revealing ranking opportunities through comprehensive weakness detection and competitive intelligence.
How much do research operations cost?
Research credits are separate from analysis credits:
- 100 suggestions: 1 credit
- 500 suggestions: 5 credits
- 1,000 suggestions: 10 credits
- 2,500 suggestions: 25 credits
- 5,000 suggestions: 50 credits
- 10,000 suggestions: 100 credits
You receive proportional refunds if fewer results are returned than requested.
Features
How does weakness detection work?
Our weakness detection algorithms analyze multiple SERP factors including Domain Scores, Page Scores, content age, spam scores, and various SERP features to identify potential ranking opportunities. The system generates composite KeywordScores based on difficulty, volume, and detected opportunities.
Can I export my data?
Yes! You can export analysis results and keyword collections to CSV format. This includes all keyword data, metrics, SERP details, and detected weaknesses.
How do saved collections work?
You can save keywords from analysis or research results into collections for organization. The save process runs as a background job to handle large datasets efficiently without blocking the UI.
Technical
How long is my data stored?
Analysis results, research results, and saved collections are stored indefinitely in the database unless you delete them.
Billing & Credits
Do credits expire?
Credit Pack credits never expire. Monthly and yearly subscription credits expire at the end of each billing period as specified in the plan details.
What's your refund policy?
We offer a 14-day money back guarantee for usage under 100 credits. This applies to all monthly plans, yearly plans, and credit packs purchased within the last 14 days.
How is billing handled?
All billing and subscription management is handled through Polar.sh. You can manage your subscription, view invoices, and update payment methods through the customer portal.
Support
How do I contact support?
You can reach our support team at support@clearserp.com. We're here to help with any questions about using ClearSERP effectively.
Can I request new features?
Absolutely! We're continuously improving ClearSERP based on user feedback. Contact support with your feature requests and suggestions.